Privacy & Cookie Policy

Last updated: 28 June 2026

This Privacy & Cookie Policy governs the manner in which ITCRC LTD. ("ITCRC", "we", "us" or "our") collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.itcrc.co.uk website (the "Site"). ITCRC LTD. is the data controller for personal data processed through this Site.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including when a User visits our Site, fills out a form, or contacts us by email, and in connection with other activities, services, features or resources we make available. Users may be asked for, as appropriate, their name and email address. Users may always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities such as contacting us.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, and technical information about Users' means of connection to our Site, such as the operating system and the internet service providers utilised, and other similar information.

Cookies

Our Site uses two categories of cookies:

• Essential cookies - required for the Site to function and to remember your cookie choice. These are always active and do not require consent.
• Analytics cookies - set by our analytics tools to help us understand how the Site is used. These are active by default. If you opt out - by selecting "Reject" on our cookie banner or using the "Cookie settings" link - no analytics cookies are placed and no information that identifies you is collected.

You can change your choice at any time using the "Cookie settings" link in the footer of any page, or by refusing or deleting cookies through your web browser settings. If you disable cookies, some parts of the Site may not function as intended.

Analytics

We use third-party analytics tools to measure and understand Site traffic (for example page views, referring sites, approximate location, and device type). IP addresses are anonymised and we do not use analytics data to identify individual visitors. Analytics runs by default when you use the Site. You can opt out at any time by selecting "Reject" on our cookie banner or using the "Cookie settings" link in the footer; after opting out, analytics runs in a cookieless mode that sets no cookies and does not identify you.

How we use collected information

ITCRC LTD. may collect and use Users' information to operate and improve our Site and services, to respond to enquiries and requests, and to send periodic emails where a User has provided their address for that purpose. We use information strictly for the purposes for which it was provided.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information and data stored on our Site. Data is hosted in the United Kingdom.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We do not share personal information with third parties except where necessary to provide a service you have requested, to comply with the law, or with processors (such as our analytics provider) acting on our behalf under appropriate safeguards.

Your data protection rights

Under the UK General Data Protection Regulation (UK GDPR) you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request erasure of your data;
• object to, or request restriction of, our processing of your data;
• request the transfer of your data (data portability); and
• withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at info@itcrc.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Changes to this policy

ITCRC LTD. has the discretion to update this policy at any time. When we do, we will revise the "last updated" date at the top of this page. We encourage Users to check this page periodically to stay informed about how we protect the information we collect.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy & Cookie Policy, the practices of this Site, or your dealings with this Site, please contact us at info@itcrc.co.uk.